Business Process Redesign
You Can’t Hire Your Way Out of the Staff Turnover Crisis: Addressing the Realities of Staff Turnover Through Process
Turnover is an unprecedented challenge that threatens the well-being of children. But staff is hard to find, harder to retain, and we are hiring back into the same systems that haven’t addressed fundamental challenges that have existed for decades. The only way to improve this reality to rethink our approach.
Redefining Social Worker Appreciation: How to create a system of capacity rather than a position of sacrifice
What if, instead of working so hard to appreciate the sacrifice, child welfare leaders took a long look in the mirror to see why social workers must sacrifice work-life balance in the first place? Maybe the question isn't about how we appreciate social workers well. Maybe the real question is how we get off the hamster wheel and create system capacity, so appreciation is reserved for a job well done, not to make up for a personal life lost.
When Virtual Became the Reality: Three pandemic lessons to shape the future of child welfare
For more than a year we shifted work to a virtual platform out of necessity, and as we safely return to in-person activities it would be easy to sprint as fast as possible back to “the way we did things before COVID-19”. But, what if instead of sprinting we took the time to pause and reflect? Perhaps some of our new virtual practices make child welfare better.
Performance Improvement
Doing More With Less? It’s a Pipe Dream.
All the challenges in government management share the same basic cause: a capacity problem.
A Broken Record
HR is not the solution because people are not the problem.
Frustrated by an Unchangeable Agency? Change Anyway.
The ten Paradoxical Commandments of government - the reasons why changing your agency is so hard.
Social Worker Staffing Shortages