Child welfare has a pipe problem. Our pipes can't handle this much pressure... But there's another way, a way to relive the pressure and unleash the amazing internal motivation of our people ... and it starts with fixing the plumbing.
Despite years of investments worth billions of dollars, government has not seen the kind of radical results it expected from technology. A key reason why: States and localities first need to fix their capacity problem.
We all agree child welfare in our world is not as healthy as we would like it to be. No one wants to see vulnerable children at risk, but it seems like every attempt to get healthier isn’t working, and we are all clinging to the hope that the next thing we try will be the real deal.
If the work made passionate people act like Flo on the TV series “Alice,” then the work can bring them back.
Agencies’ tendency to add more rules (and thus work) every time something bad happens prevents child protection workers from doing everything they can to keep kids safe.
A text message conversation about how once management fads fade, the best concepts remain.
Above all else, citizens want results. When they don’t get them, they morph into selfish people.
There are many, but tracking software — which various government agencies make use of every day – is one of the biggest.
Reality TV reveals the problems with government services, but how do we fix them?
Management lessons from the teachers’ strike.
