Epic Technology Failures
There are many, but tracking software — which various government agencies make use of every day – is one of the biggest.
A TV-Inspired New Year’s Resolution for Improving Government Services
Reality TV reveals the problems with government services, but how do we fix them?
Improving Government Management: Time to Get Radical
Stop thinking about the work involved in a given task, and start thinking about everything else.
A Broken Record
HR is not the solution because people are not the problem.
Don’t Put All Your Eggs in the Technology Basket
Technology didn't create the flawed processes and overly complicated systems that make government inefficient. So why do so many people think tech upgrades will fix those problems?
Lean Improvement Initiative Without Technology
Government is going Lean these days, and it should go without technology, at least for now.
Public CIOs Need a Lesson From Bruce Lee
Bruce Lee's martial arts philosophy can help us better cope with growing demands on today's public CIOs.